Manufactures Warranty

 

Watercooled Industries LLC warrants products to the original purchaser for a one year from purchase date. All Watercooled Industries Wheels must be purchased in new condition with zero defects.

The warranty is voided when Watercooled Industries Wheels have been misused, abused, 3rd party assembly/disassembly/repair, re-straightening, non Watercooled Industries LLC powdercoating, re-drilling or have not been installed with the recommended hardware.

Note that this warranty does not extend to neglect, adverse weathering or chemicals. The warranty is also voided when wheel products have been installed on vehicles not recommended by Watercooled Industries LLC.

Upon examination of Watercooled Industries LLC the wheels have failed during normal and intended use due to faulty manufacturing or craftsmen, Watercooled Industries LLC reserves the right to repair or replace necessary equipment. Damaged wheels must be sent to our facility with prepaid shipping labels on the outside of the box(s) to:

Watercooled Industries LLC
148 south river suite 100
Holland, MI 49423

Before shipping please email us at [email protected] and call us at 616-886-5105 to explain the situation.

Watercooled Industries LLC will not pay cost for mounting and dismounting of tires nor any fees associated. Any and all wheels received with tires will be subject to fees of mounting and dismounting. Watercooled Industries LLC is not liable for any damages, direct, indirect or consequential damages.

All returns are subject to a 25% restocking fee.

**Our forged wheel are made to order. All sales on our forged wheels are final. No refunds will be issued**

All forged orders are completely custom and built to order. Each set is built to the customers desire for bolt pattern, center bore, finishing on centers, center caps, lips, barrels and more. The wheels are also built for the customers vehicle and what the customer desires.

There are no refunds or returns on 3 piece wheels. Period. WCI will not give a refund or return on deposit or payment in full for any reason. The wheels are custom built and built to your liking. Under no circumstance will WCI grant a refund. By buying WCI wheels you are understanding these regulations and terms.

The WCI cast wheels are 1 piece cast wheels. WCI themselves does not do any filling and redrilling, changing of bolt pattern or changing of finishing. WCI does not accept responsibility or take liability on custom bolt patterns or custom finishing. WCI only manufactures and produces the 1 piece cast wheels. If you have any issue with finishing or bolt pattern, the issue will need to be addressed with the supplier. WCI will help and assist in the problem and try to get it fixed and resolved. But for no reason does WCI hold responsibility for the work being performed. All customers ordering 1 piece cast wheels understand this and realize that WCI does not do the work themselves. All customers who order a set of 1 piece cast wheels understand this and accept the rules and regulations.

If for whatever reason you are having issues please drop us an email at [email protected] and we will help you get it fixed.

Watercooled Industries LLC reserves the right to change the policy at any given time without notice.